Privacy Policy

PRIVACY POLICY

We respect your right to the protection of your personal data, and therefore this Privacy Policy describes how personal data is processed and protected on the websites www.lido.lv and www.lidomaja.lv in accordance with the General Data Protection Regulation.

 

1. Who is the Data Controller

The websites www.lido.lv and www.lidomaja.lv are maintained by AS LIDO, registration number 40003022654, located at Ķengaraga iela 6A, Riga, LV-1063, email address info@lido.lv, which also acts as the data controller.

Contact information for the data protection officer: mailing address Ķengaraga iela 6A, Riga, LV-1063, email address dpo@lido.lv, phone number 67041214.

 

2. What personal data do we process

We process only the personal data that you have provided yourself and that is necessary to respond to a review, application, email, message in an automated reply, or message on a social media account, or to send commercial communications:

• by filling out the Contact Form or applications on our websites, or by sending us an email, leaving a message on our voicemail, or posting a message on our social media account (first name, last name, email address, phone number, social media account, and other information, if provided);
• by signing up for LIDO updates (email address).

 

3. For what purposes do we process personal data, and what is the legal basis for such processing?

We process personal data provided to us when you fill out a contact form or submit an application on our websites, send us an email, leave a message on our voicemail, or send a message to our social media accounts solely for the purpose of responding to your request or question. The legal basis for processing in this case is our legitimate interest in ensuring personal communication with the customer.

If you have subscribed to receive LIDO news, we use your email address for the purpose of sending LIDO commercial communications. The legal basis for processing in this case is your consent, which you have the right to withdraw at any time and opt out of receiving further commercial communications by clicking on the relevant link at the bottom of the commercial message.

 

4. How long do we retain personal data?

We retain personal data provided to us when you fill out the Contact Form or applications on our websites, send us an email, leave a message on our automated reply system, or post a message on our social media accounts for one year; After that, personal data on our websites, in emails, on the voicemail system, and on social media accounts is deleted or anonymized.

We will retain your email address for the purpose of sending commercial communications until you withdraw your consent and opt out of receiving such communications.

 

5. To whom do we disclose personal data?

Personal data is made available, to the extent necessary, only to those individuals who are directly involved in responding to your request or inquiry, sending commercial communications, and maintaining the website.

We may disclose personal data to competent government authorities upon their reasonable request.

We do not transfer personal data to third countries or international organizations.

All personal data is stored within the European Union.

 

6. What are your rights?

Under the Regulation, you have the right to:

• request access to your personal data;
• request the rectification or erasure of your personal data;
• request the restriction of processing;
• object to the processing of your personal data;
• data portability, where applicable.

To exercise the rights listed above, as well as for other matters related to the processing of personal data, you may contact our data protection specialist with a duly substantiated request by sending it to the postal or email address provided above. We will respond within one month. If necessary, we reserve the right to request verification of your identity.

If you are not satisfied with our response or actions, you have the right to file a complaint with the supervisory authority, the State Data Inspectorate.

 

7. How are users notified about this Privacy Policy and any changes to it?

This Privacy Policy is available on our websites.

We ask that you confirm that you have read this Privacy Policy before signing up to receive LIDO news. A link to this Privacy Policy is provided in the contact form, when filling out applications, and in the automated reply when leaving a message.

We reserve the right to update and amend this Privacy Policy at any time. The current version of the Privacy Policy is always available on our websites.

 

Effective as of May 1, 2026.